South West Water Affordability

Published: 24 April 2023

If you or anyone you know needs help, it’s really important to be aware of all of the support services and options available.

Finding the right Here’s a list of our services and how they can help:

• The Priority Services Register - Extra care and support for you or a loved one.
• WaterSure tariff - A capped tariff making water more affordable.
• WaterCare tariff - A reduction on your metered bills for low income households.
• Flexible payment plans - To help you manage payment of your bills.
• Debt management and support - Get back on track with help from ReStart, WaterDirect or FreshStart.
• WaterCare+ - A personalised service to help check you’re receiving all the support available to you.

Read and download the leaflet here.