South West Water Affordability

Published: 02 August 2023

If you or anyone you know needs help, it’s really important to be aware of all of the support services and options available.

Finding the right Here’s a list of our services and how they can help:

• The Priority Services Register - Extra care and support for you or a loved one.
• WaterSure tariff - A capped tariff making water more affordable.
• WaterCare tariff - A reduction on your metered bills for low income households.
• Flexible payment plans - To help you manage payment of your bills.
• Debt management and support - Get back on track with help from ReStart, WaterDirect or FreshStart.
• WaterCare+ - A personalised service to help check you’re receiving all the support available to you.

Read and download the leaflet here.

South West Water have also produced two posters with ideas for saving water. One for business use and one for domestic use.